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FAQs

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FAQs

Since these are custom items, there are no accepted returns.

Tracking your order is easy! Once your order is shipped, we’ll send you a confirmation email with a tracking number.

We accept major credit cards (Visa, MasterCard, American Express) and PayPal for secure and convenient payments. Cash is accepted as well for in person delivery/pickup.

No, not at this time.

You can reach our friendly customer support team through our Contact Us page, where you’ll find a contact form and our email address. We’re here to assist you with any questions or concerns you may have.

Yes, we offer gift wrapping services for a small additional fee. You can select this option in the product page options.

Wash on gently using the machine’s delicate cycle with cold water and milk detergent, or hand wash, For drying, always lay it flat to avoid stretching; do not hang it up. 

Machine washing
    • Prepare the blanket: 

      Place it in a large mesh laundry or garment bag for extra protection against snagging. Wash dark colors separately in case of color bleeding. 

       
  • Select settings: 

    Choose the delicate or permanent-press cycle on your washing machine. Use cold water and a low spin speed. 

     
  • Add detergent: 

    Use a mild detergent and avoid fabric softeners, which can coat the fibers. 

     
Hand washing
  • Prepare a tub: 

    Fill a large tub or bathtub with cold water and add a small amount of mild detergent. 

     
  • Submerge and soak: 

    Gently place the blanket in the water without twisting or wringing it. Let it soak for about 15 minutes. 

     
  • Rinse thoroughly: 

    Drain the soapy water and refill with clean cold water. Gently press the water through the blanket to rinse. Repeat until all the soap is gone. 

     
Drying
  • Remove excess water: 

    Gently squeeze out water, but never wring the blanket. You can also roll it in a large towel to absorb more moisture. 

     
  • Lay flat to dry: 
    Reshape the blanket and lay it flat on a clean surface, like a large towel or a drying rack. It should be completely dry before using or storing. 

Yes, we offer online ordering with shipping options available. Contact us for more information.

Absolutely! Join our newsletter to receive exclusive offers, promotions, and updates on the latest products. You can sign up at the bottom of our homepage.

Creating an account is easy! Simply click on the “Sign Up” link at the top of the page and follow the prompts to enter your information. You’ll then have access to order history, wishlists, and faster checkout.

Product Care & Washing Instructions

Wash on gently using the machine’s delicate cycle with cold water and milk detergent, or hand wash, For drying, always lay it flat to avoid stretching; do not hang it up. 

Machine washing
    • Prepare the blanket: 

      Place it in a large mesh laundry or garment bag for extra protection against snagging. Wash dark colors separately in case of color bleeding. 

       
  • Select settings: 

    Choose the delicate or permanent-press cycle on your washing machine. Use cold water and a low spin speed. 

     
  • Add detergent: 

    Use a mild detergent and avoid fabric softeners, which can coat the fibers. 

     
Hand washing
  • Prepare a tub: 

    Fill a large tub or bathtub with cold water and add a small amount of mild detergent. 

     
  • Submerge and soak: 

    Gently place the blanket in the water without twisting or wringing it. Let it soak for about 15 minutes. 

     
  • Rinse thoroughly: 

    Drain the soapy water and refill with clean cold water. Gently press the water through the blanket to rinse. Repeat until all the soap is gone. 

     
Drying
  • Remove excess water: 

    Gently squeeze out water, but never wring the blanket. You can also roll it in a large towel to absorb more moisture. 

     
  • Lay flat to dry: 
    Reshape the blanket and lay it flat on a clean surface, like a large towel or a drying rack. It should be completely dry before using or storing. 
  • Handle gently
  • Don’t pull apart
  • Prevent tearing

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